Use and Care - Visions
FULL TEN YEAR WARRANTY – VISIONS
Corelle Brands (Asia Pacific) promises to replace any VISIONS cookware base that breaks from hot or cold temperatures within ten years from date of purchase.
FULL TWO YEAR WARRANTY — BOROSILICATE GLASS COVER
Corelle Brands (Asia Pacific) promises to replace any borosilicate glass cover that breaks from heat within two years from date of purchase.
FULL ONE YEAR WARRANTY — PARTS
Any part with a manufacturing defect will be replaced, without charge, within one year from date of purchase.
Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacement.
During the warranty period, should a warranty problem develop, contact your local Corelle Brands (Asia Pacific) office or contact us at firstname.lastname@example.org
USE & CARE
VISIONS cookware is extremely versatile. It can be taken straight from the freezer to the oven, microwave, gas or electric stovetop and then to dishwasher or sink – no matter how hot or cold the dish is.
VISIONS cookware is easy to clean and does not stain or retain odours
VISIONS cookware retains heat so well, you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food.
For best results, prepare food which are stirred or have liquid as a cooking medium.
VISIONS cookware can be used on gas, electric and ceramic stovetops.
Oven and griller use
VISIONS cookware is ideal for all oven types – conventional, convection and toaster ovens.
Glass cover must not be placed under the griller or in a toaster oven.
VISIONS cookware is perfect for the microwave.
Use pot holders as dish may become hot during cooking.
Refrigerator and freezer use
VISIONS cookware can go from the refrigerator or freezer directly to the stovetop, oven or microwave.
Use only wooden, nylon or plastic utensils. Metal utensils can scratch on the VISIONS cookware surface.
Use only plastic or nylon cleaning pads and non-abrasive cleansers such as CORNINGWARE Cleaner & Conditioner.
To loosen cooked-on food, soak cookware in warm soapy water. Cool the glass cover before soaking.
Store dishes separately if space permits.
Do not nest, as direct glass to glass contact can damage the cookware.
Stack carefully by inverting the lids and stacking smaller pieces on top.
If stacking is not possible due to limited space, nest the cookware by placing a cloth between each piece.
All glass and glass-ceramic materials (e.g. VISIONS) are breakable, so please take care in use.
Do not use VISIONS cookware for deep fat frying.
Do not use for popping corn, caramelising sugar or making candy.
Use pot holders when handling hot VISIONS cookware in the microwave oven.
Do not heat empty VISIONS cookware in the microwave oven.
Do not use or repair chipped, cracked, or broken glass and glass-ceramic items.
Place hot VISIONS cookware on a placemat as retained heat could damage bench surfaces.
Do not use the cover under a griller or in a toaster oven.
Do not place a hot glass cover on a cold or wet surface, or handle with a wet cloth.
Why is there mark on my VISIONS cookware?
The mark sometimes seen on the base of the ware is from the manufacturing process. When the gob of hot glass is cut, the scissors leave a mark or a ‘line’ in the glass. As the glass cools rapidly, the mark hardens in the glass. This mark can be seen with the naked eye and sometimes felt with the finger. This is no way detracts from the performance of the ware, nor will it cause breakage.
Why is there bubbles on my VISIONS cookware?
The bubbles on the glass bakeware are small air bubbles that became trapped in the glass during the manufacturing process. These bubbles do not affect the quality or product’s function.
What is VISIONS made of? Does it have any harmful substance?
VISIONS cookware is made of a highly heat resistant and durable glass material. It is very heat resistant and does not stain or retain odors as will plastic cookware. It is easy to clean and is harmless to health.
What appliances can I use my VISIONS on?
All VISIONS cookware can be used in conventional, convection, toaster and microwave ovens; gas and electric stovetop; in the refrigerator, freezer and dishwasher. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break.
Can I continue to use my VISIONS cookware if it is chipped?
Generally you should not use any chipped, cracked or broken glass product. The glass item can be very risky. Hence, do not use damaged VISIONS cookware or glass cover.
How can I remove food stuck on my VISIONS surface?
To loosen cooked-on food, soak cookware in mild warm soapy water or in vinegar and water mix with the ratio of 1:3 for long hours. VISIONS cookware retains heat so well, you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food. Use only plastic or nylon cleaning pads, as metal harsh scouring pads can leave grey marks on VISIONS cookware surface.
What if my VISIONS cookware is broken?
Corelle Brands (Asia Pacific) promises to replace any VISIONS cookware base that breaks from hot or cold temperatures within ten years from date of purchase with both product and proof of purchase presented. But chipped or cracked by impact is not covered under warranty.
What if my glass cover is broken?
VISIONS cover is made of borosilicate glass. Corelle Brands (Asia Pacific) promises to replace any glass cover that breaks from heat within two years from the date of purchasewith both product and proof of purchase presented. But chipped or cracked by the impact is not covered under warranty.
Can I purchase only VISIONS cookware base?
No. VISIONS cookware is sold together with its cover.
Can I purchase only the glass cover?
Is the plastic cover covered under warranty?
Yes, Corelle Brands (Asia Pacific) promises to replace any part with a manufacturing defect, without charge, within one year from date of purchase.
Can I purchase only the plastic cover?
No, plastic cover cannot be purchased separately.