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Warranty

FULL ONE YEAR WARRANTY — CORELLE VITRELLE™ DINNERWARE

Corelle Brands (Asia Pacific) promises to replace any CORELLE Vitrelle™ dinnerware that should crack, break, chip, or permanently stain within one year of normal household use* from date of purchase.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers.For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacements.

*Note: Normal household use is preparing, serving and cleaning up after each meal. The warranty does not cover household moving, storage, camping, commercial or institutional use of CORELLE products.

FULL ONE YEAR WARRANTY — CORELLE ACCESSORIES

Corelle Brands (Asia Pacific) promises to replace any CORELLE accessory item (i.e., plastic lids) with a manufacturing defect within one year from date of purchase.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacements.

During the warranty period, should a warranty problem develop, contact Corelle Brands (Asia Pacific) office at asiaconsumer@instantbrands.com.

Use & Care Guide

USE

Before using, wash your new CORELLE dinnerware with soap and water to remove the clear protective coating.

Use CORELLE dinnerware for warming, baking and reheating food in microwave oven or preheated conventional and convection ovens. To warm empty dinnerware for serving, use preheated conventional or convection oven only.

CORELLE dinnerware can be washed in an automatic dishwasher. Load dishwasher carefully to avoid glass-to-glass contact and bumping against other items during cycle.

Oven must be preheated before inserting dish. DO NOT insert dish into oven for cooking or reheating until the oven has been preheated to the desired temperature.

Add liquid to the bottom of dish when cooking certain foods. When preparing foods that may release liquid, add a small amount of liquid sufficient to cover the bottom of the dish prior to cooking.

Plastic lids can be used in the microwave but should be removed before heating and placed on top while unlatched. Plastic lids are leak-proof but not intended to be used upside down or submerged under water.

CARE

CORELLE dinnerware is made of a special glass called Vitrelle™ and is break resistant. However, all glass is breakable, and care should be taken in handling.

A drop or knock against a hard subject may cause immediate breakage or enough damage so that the item breaks later for no apparent reason.

A severe impact can break CORELLE dinnerware immediately, resulting in many small pieces of glass.

Serrated knives can scratch the surface of any dinnerware. Note: scratching is not covered under the warranty.

To loosen cooked-on-food, allow CORELLE dinnerware to cool, and then soak in warm detergent water. Use only plastic or nylon cleaning pads.

Coffee or tea discolouration can be removed by cleaning with baking soda or mild cleanser.

Grey “metal marks” or rust marks can be caused by metal utensils, silverware, exposed metal on dish-washer racks, or stainless steel sinks. Clean gently with a non-abrasive cleanser recommended for rust removal.

Water with high iron content can stain dishes. To remove iron stains, use a mild cleanser.

Safety

  • Do not heat on top of gas, electric and ceramic stovetops, on or near any other direct heating source such as range heat vents, pilot light, open flames, etc even for warming purposes.

  • Do not use under broiler/griller, browning element of microwave oven or in a toaster oven.

  • Do not heat an empty dish in a microwave oven. It may become too hot to handle, crack or break.

  • Do not add liquid to a hot dish, place a hot dish on a wet or cold surface, or handle with a wet cloth. These sudden temperature changes may cause the item to break or shatter. Handle hot dish with a dry cloth or potholder.

  • Do not place hot dish directly on a cool countertop or metal surface, or in the sink. Allow the hot dish to cool on a cooling rack, potholder, or dry cloth. Allow the hot dish to cool as provided above before washing, refrigerating or freezing.

  • Do not handle hot dish without appropriate protection for your hands. Use with a potholder, dry cloth or thick towel.

  • Do not use to microwave popcorn, hold or support popcorn bags, or microwave convenience foods with special browning wrappers, etc. Some convenience food packaging is designed to heat rapidly in a microwave oven and may cause breakage.

  • Do not heat small amount of food in a large dish. It may become too hot to handle, crack or break. Always select dish size to fit food load.

  • Do not overheat oil or butter in microwave oven. Use minimum amount of cooking time.

  • Do not use harsh cleansers, scouring pads, or any object that will scratch items.

  • Do not use or repair any item that is chipped, cracked, or noticeably scratched. Damaged items may break or shatter without warning.

  • Do not use CORELLE 325ml, 450ml, 900ml Footed Bowl or 177ml Cup in convection oven or electric rice cooker. Use in microwave oven only. Material of the footed attachment is sensitive to heat.

  • To prevent staining and blistering of plastic lids, avoid overheating of high-fat foods, sugar, oils and tomato sauces.

FAQ

What causes the grey lines or marks on my CORELLE?

Grey metal marks can be commonly found on all glass products. These marks is caused by friction between glass and metal such as using metal utensils, silverware, exposed metal on dishwasher racks or stainless steel sinks. Most glasses are transparent, and metal mark is not found easily. While CORELLE is a 3 layered compressed white or beige glass, these marks can be found easily.

Tips: To remove these marks, clean gently with a recommended non-abrasive cleanser such as CORNINGWARE Cleaner & Conditioner.

Why is my CORELLE backstamp not positioned in the middle?

Although all the products are being manufactured by cutting edge machines, the backstamp can be printed slightly off from the middle. As this is within the company QA (Quality Assurance) criterion and only items passed by the criterion can be sold, it is not covered under warranty.

Why are CORELLE cups, mugs and Chinese rice bowls made of a different material from CORELLE plates and bowls?

CORELLE glass compressing process which manufactured CORELLE bowls and plates is not applicable to make CORELLE cup, mug’s shapes with handles and foot of Chinese rice bowl. Hence, CORELLE cups, mugs and Chinese rice bowl are manufactured in Japan using an ultra hard porcelain material which is almost similar to CORELLE glass in strength and colour.

What is CORELLE made of?

CORELLE dinnerware is created through a very special glass lamination process which thermally bonds two clear “skin” layers of glass to a white or beige “core” layer. The result is lightweight, stackable dinnerware that resists breaking, cracking, and chipping.

Why are there rust or brownish marks on my CORELLE?

Each community has a slightly different composition to its water supply. These can be caused by iron deposits in your water supply with high iron content or even by exposed metal parts in your dishwasher or drying rack.

Tips: To remove iron stains, use a mild cleanser or a recommended non-abrasive cleanser such as CORNINGWARE Cleaner & Conditioner.

Why are there stains on my CORELLE cups or mugs?

The oils from coffee or tea will adhere to the sides of the cups or mugs because of the mineral deposits/residue in the water.

Tip: This coffee or tea discolouration can be removed by cleaning with baking soda or mild cleanser. Alternatively, fill cup or mug 1/4 full with vinegar, dip and clean with a paper towel. Rinse and dry thoroughly.

Why is the back of my CORELLE not smooth? (There are ‘pin-hole’ markings.)

This mark seen on the back is resulted from the manufacturing process. As this is within the company QA (Quality Assurance) criterion and passed by testing agency, it is not covered under warranty.

I just purchased my CORELLE. Why does the surface feel sticky or greasy?

CORELLE is coated with a clear & harmless coating spray at the last process to avoid any damage from glass-to-glass contact during shipping. Please wash the new CORELLE in warm water before using to remove the protective coating.

Why are my CORELLE plates warped?

The CORELLE dinnerware manufacturing process produces strong, lightweight dinnerware. However, there may be some visible variance on the rims of the items that is noticeable when the dishes are stacked. CORELLE may appear to be warped because they fit so snugly together; repositioning them in the cabinet may make it less noticeable. This variance is within the guidelines set by our QA (Quality Assurance) department and does not affect the performance of the product. There is nothing that can be done in normal household use to cause CORELLE to warp.

Can I use CORELLE in microwave oven?

Yes. As CORELLE is heat resistant as well as break resistant, it can be used in microwave oven. But do not heat CORELLE on top of gas, electric and ceramic stovetops, on or near any other direct heating source such as range heat vents, pilot light, open flames, etc even for warming purposes. Do not use CORELLE under broiler/griller, browning element of microwave oven or in a toaster oven.

Can I use CORELLE in refrigerator or freezer?

Yes. CORELLE can be used in refrigerator or freezer as well as in microwave oven. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break.

Does CORELLE have harmful substance?

No harmful substance can be found in the glass material. In particular, all products manufactured by Corelle Brands LLC pass the strict criterion which FDA in USA stipulates. Besides, CORELLE is non-porous; it does not stain or retain odours.

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Warranty

Use & Care Guide

USE

CORNINGWARE cookware is extremely versatile. It can be taken straight from the freezer to the oven, microwave, gas or electric stovetop and then to dishwasher or sink – no matter how hot or cold the dish is.

CORNINGWARE cookware is easy to clean and does not stain or retain odours.

Stovetop use

CORNINGWARE cookware retains heat so well, you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food.

For best results, prepare food which are stirred or have liquid as a cooking medium.

CORNINGWARE cookware can be used on gas, electric and ceramic stovetops.

Oven and griller use

CORNINGWARE cookware is ideal for all oven types – conventional, convection and toaster ovens.

Glass cover must not be placed under the griller or in a toaster oven.

Microwave use

CORNINGWARE cookware is perfect for the microwave.

Use pot holders as dish may become hot during cooking.

Refrigerator and freezer use

CORNINGWARE cookware can go from the refrigerator or freezer directly to the stovetop, oven or microwave.

CARE

Use only wooden, nylon or plastic utensils. Metal utensils can scratch or leave grey marks on the CORNINGWARE cookware surface.

Use only plastic or nylon cleaning pads and non-abrasive cleansers such as CORNINGWARE Cleaner & Conditioner.

To loosen cooked-on food, soak cookware in warm soapy water. Cool the glass cover before soaking.

Safety

  • All glass and glass-ceramic materials are breakable, so please take care in use.

  • DO NOT use CORNINGWARE cookware for deep fat frying.

  • DO NOT use for popping corn, caramelising sugar or making candy.

  • Use pot holders when handling hot CORNINGWARE cookware in the microwave oven.

  • DO NOT heat empty CORNINGWARE cookware in the microwave oven.

  • DO NOT use or repair chipped, cracked, or broken CORNINGWARE items and glass covers.

  • Place hot CORNINGWARE cookware on a placemat as retained heat could damage bench surfaces.

  • DO NOT use the glass cover under a griller or in a toaster oven.

  • DO NOT place a hot glass cover on a cold or wet surface, or handle with a wet cloth.

FAQ

What causes the grey lines or marks on my CORNINGWARE?

Grey metal marks can be commonly found on all glass products. These marks is caused by friction between glass and metal such as using metal utensils, silverware, exposed metal on dishwasher racks or stainless steel sinks. Metal utensils should not be used with CORNINGWARE. Instead use wooden, nylon or plastic utensils.

Tips: To loosen food, allow cookware to soak and use only plastic or nylon cleaning pads with non-abrasive cleansers such as CORNINGWARE Cleaner & Conditioner. A soft sponge with a non-abrasive cleanser may also remove the grey marks on your CORNINGWARE.

What appliances can I used my CORNINGWARE on?

All CORNINGWARE cookware can be used in conventional, convection, toaster and microwave ovens; gas and electric stovetop; in the refrigerator, freezer and dishwasher. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break.

What is CORNINGWARE made of? Does it have any harmful substance?

CORNINGWARE cookware is made of a highly heat resistant and durable glass ceramic material. It is very heat resistant and does not stain or retain odours. It is easy to clean and is harmless to health.

Can I continue to use my CORNINGWARE cookware if its handle is chipped?         

Generally you should not use any chipped, cracked or broken glass product. The glass item can be very risky. Hence, do not use damaged CORNINGWARE cookware or glass cover.

How can I remove food stuck on my CORNINGWARE surface?

To loosen cooked-on food, soak cookware in mild warm soapy water or in vinegar and water mix with the ratio of 1:3 for long hours. CORNINGWARE cookware retains heat so well; you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food. Use only plastic or nylon cleaning pads, as metal harsh scouring pads can leave grey marks on CORNINGWARE cookware surface.

What if my CORNINGWARE cookware breaks?

Corelle Brands (Asia Pacific) promises to replace any glass-ceramic part of your CORNINGWARE cookware that breaks from hot or cold temperatures within ten years from date of purchase. But chipped or cracked by the impact is not covered under warranty.

Tips: See illustration to differentiate if your CORNINGWARE is due to mechanical or thermal breakage.

What if my glass cover is broken?

CORNINGWARE cover is made of borosilicate glass. Corelle Brands (Asia Pacific) promises to replace any glass cover that breaks from heat within two years from the date of purchase. But chipped or cracked by the impact is not covered under warranty.

Can I purchase only CORNINGWARE cookware base?

No. CORNINGWARE cookware is sold together with its cover.

Can I purchase only glass or plastic cover?

Yes, glass and plastic covers can be purchased separately.

Is the plastic cover covered under warranty?

Yes, Corelle Brands (Asia Pacific) promises to replace any part with a manufacturing defect, without charge, within one year from date of purchase.

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Warranty

Full Two-Year Warranty – PYREX Glass ovenware

Corelle Brands (Asia Pacific) promises to replace any PYREX brand glass item that breaks from oven heat within two years from date of purchase.

Full One-Year Warranty – Parts/Accessories

Any non-glass part/accessory with a manufacturing defect will be replaced within oneyear from date of purchase.

This product is intended for normal household use only; it is not intended for camping, industrial or commercial use. These warranties do not cover damage resulting from misuse, negligence, accidental breakage from impact or attempted repair.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacements.

During the warranty period, should a warranty problem develop, contact your local Corelle Brands (Asia Pacific) office at asiaconsumer@instantbrands.com.

Use & Care

Before reading the Use & Care instructions, please check packaging for component parts included with your purchase.

OVENWARE

USE

PYREX ovenware can go directly from refrigerator or freezer to a microwave, convection, or preheated conventional oven. Add a small amount of liquid to the ovenware vessel prior to baking foods that release liquids while cooking.

Add a small amount of liquid to the ovenware vessel prior to baking foods that release liquids while cooking.

Oven must be preheated before inserting glassware.

CARE

To loosen baked-on food, allow glass to cool, then soak. If scouring is necessary, use only plastic or nylon cleaning pads with nonabrasive cleansers.

SAFETY

See OVENWARE, GLASSWARE, PARTS/ ACCESSORIES SAFETY (below).

PLASTIC COVERS

USE

Microwave oven, refrigerator, and freezer. Wash cover before first use. Condensation may develop on underside of cover. Remove cover with care. Allow dish and cover to defrost 15 minutes after freezer storage. To prevent permanent stains and blisters, AVOID REHEATING foods high in oil, fat, sugar or tomatoes. DO NOT overfill dish.

Plastic covers are for microwave and storage use only, and are BPA free

FOR PLASTIC COVERS WITH VENT TABS

For better sealing results, install cover with vent open. To minimize leaking, dripping and ensure proper seating or sealing of cover to dish, exert downward pressure at dish rim when applying cover. Once cover is in position depress center lightly and hold to evacuate excess air, close vent.

Open vent (lift) for microwave use. Make sure vent tab is closed during transportation and storage. DO NOT overfill container. Deluxe vented storage covers fit on bottom for easy store/stack nesting. For ease of fit, open vent when applying cover to bottom of dish.

CARE

Wash by hand or in dishwasher top rack only. To minimize staining on plastic covers, wash immediately with warm soapy water.

FOR PLASTIC COVERS WITH VENT TABS

Clean vent tab by pressing tab out of cover from underside.

SAFETY

See OVENWARE, GLASSWARE, PARTS/ ACCESSORIES SAFETY (below).

THERMAL PACKS

USE

Heat the “HOT PACK” in microwave oven according to times listed on pack. Heating times may vary, depending on the wattage of your microwave oven. When the maximum time has elapsed, or pack starts to expand, TURN OFF the microwave. If pack expanded during use, check to make sure it is not leaking.

Place the “HOT PACK” in the “hot pack pouch” and place in bottom of serving basket. Never use “HOT PACK” without the pouch.

CARE

Clean with a sponge or cloth using soap and hot water. Make sure the “HOT PACK” is completely cooled. To prevent mildew, wipe dry before storing.

SAFETY

See OVENWARE, GLASSWARE, PARTS/ ACCESSORIES SAFETY (below).

OTHER SERVING ACCESSORIES

CARE

To clean, wipe with a damp cloth.

SAFETY

See OVENWARE, GLASSWARE, PARTS/ ACCESSORIES SAFETY (below).

PYREX OVENWARE, GLASSWARE, PARTS/ ACCESSORIES

SAFETY

As with all glass products, you must exercise an appropriate degree of care, especially when cooking food at high temperatures. There are three primary risks associated with using glassware for cooking: (1) breakage due to a sudden temperature change applied to the glassware; (2) breakage due to impact if the glassware is dropped or knocked against a hard object; and (3) burning when handling hot bakeware.

Safety

Failure to follow these instructions can cause breakage resulting in injury or property damage or may cause your glassware to break or shatter immediately or later.

  • NEVER USE on or under a flame or other direct heat source, including on a stove top, under a broiler, on a grill or in a toaster oven.

  • AVOID SUDDEN TEMPERATURE CHANGES and DO NOT hot glassware; place hot glassware on a wet or cool surface, directly on countertop or metal surface, or in sink; or handle hot glassware with wet cloth. Allow hot glassware to cool on a cooling rack, potholder or dry cloth. Be sure to allow hot glassware to cool as provided above before washing, refrigerating or freezing.

  • Avoid handling hot glassware (including ware with silicone gripping surfaces) without dry potholders.

  • DO NOT use in microwave to hold or support popcorn bags, microwave convenience foods with special browning wrappers, etc.

  • DO NOT use to pop corn, caramelize sugar, or deep fat fry.

  • DO NOT overheat oil or butter in microwave. Use minimum amount of cooking time.

  • Handling your glassware without an appropriate degree of care could result in breakage, chipping, cracking or severe scratching. DO NOT use or repair any glassware that is chipped, cracked or severely scratched.

  • DO NOT drop or hit glassware against a hard object or strike utensils against it.

  • Be careful when handling broken glass because pieces may be extremely sharp and difficult to locate.

  • DO NOT use accessories in oven or microwave, under broiler, or on top of stove unless otherwise indicated on item.

  • Use caution when placing plastic cover on dish and removing plastic cover from dish. When removing cover, direct steam away from you.

  • DO NOT use plastic cover in convection, toaster or conventional oven.

  • DO NOT HEAT “HOT PACK” CONTINOUSLY in microwave longer than the MAXIMUM times listed on the pack. Stop heating immediately if pack expands.

  • DO NOT USE THERMAL PACK in conventional, toaster or convection oven, refrigerator, dishwasher, washing machine or dryer. DO NOT BOIL THERMAL PACK.

  • “HOT PACK” will become HOT when heating: Use potholders.

  • IMMEDIATELY DISCARD thermal pack that is punctured, or has a split or damaged seam. DO NOT ATTEMPT to repair or continue to use. AVOID EYE CONTACT AND DO NOT INGEST liquid contained in thermal pack.

  • KEEP THERMAL PACKS OUT OF THE REACH OF CHILDREN.

  • Thermal packs are NOT FOR USE on any part of body or for any use other than described in these Use & Care instructions.

FAQ

What types of products does PYREX ovenware offer?

PYREX ovenware products equal versatility. PYREX ovenware comprised of a wide variety of products, including prepware, bakeware, serveware, transportation and storage ware. Consumers use PYREX ovenware for everything from preparation to oven baking, microwaving, serving, transporting and storage.

What appliances can I use my PYREX ovenware on?

PYREX ovenware can be used in microwave, convection, or preheated conventional oven, refrigerator and freezer. A number of PYREX ovenware pieces are available with plastic sealing lids for microwave and storage usage. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break.

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Warranty

SNAPWARE PYREX LIMITED TWO-YEAR WARRANTY

Corelle Brands (Asia Pacific) promises to replace Snapware Pyrex product with defects in material or workmanship for 2 years from the date of purchase.

This warranty does not cover any damage resulting from negligence, misuse, abuse or institutional/commercial use. This warranty does not apply to improper cleaning from abrasive cleaners, or cover the interior or exterior against discoloration or stains acquired during normal household use.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacements.

During the warranty period, should a warranty problem develop, contact your local Corelle Brands (Asia Pacific) office at asiaconsumer@instantbrands.com.

SNAPWARE PLASTIC LIMITED LIFETIME WARRANTY (SELECTED USA RANGES)

Corelle Brands (Asia Pacific) warrants that this SNAPWARE product shall be free from defects in original materials and/or workmanship. If a product proves defective in original materials and/or workmanship, Corelle Brands (Asia Pacific) will replace the defective item with the same or comparable product.

This warranty does not cover any damage resulting from negligence, misuse, abuse or institutional/commercial use. This warranty does not apply to improper cleaning from abrasive cleaners, or cover the interior or exterior against discoloration or stains acquired during normal household use.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow these Use and Care instructions provided at the time of purchase.Proof of purchase (receipt) and product are required for all replacements.

To request a replacement under the terms of the warranty or if you have any questions, please contact your local Corelle Brands (Asia Pacific) office at asiaconsumer@instantbrands.com.

Use & Care Guide

USE

Before first use, hand wash or wash in dish washer, and dry lids and vessels thoroughly

Dishwasher safe: Place lids in top rack and glass vessels in bottom rack

Avoid abrasive cleaners and scouring pads

Microwave safe: Use for reheating purpose in microwave without browning element. When reheating in the microwave, make sure the vent is lifted to a upward position to release steam, or, remove lid and cover with paper towel to prevent splatters

Oven Safe: Only glass vessels can be used in conventional ovens and lids should be removed at all times. Oven must be preheated before inserting glassware.

Avoid severe and sudden temperature changes: To avoid the risk of breakage due to a severe and sudden temperature change, do not add liquid to hot Snapware Pyrex; or place hot Snapware Pyrex on a wet or cool surface; or handle hot glassware with a wet towel, wet potholder or other wet cloth. Be sure to allow hot glassware to cool before washing, refrigeration or freezing.

Refrigerator and Freezer Safe: When using Snapware Pyrex for storing food in refrigerator or freezer, please remove the lid and allow glass vessel to sit for 1 or 2 min, after removing from the freezer, before placing in the microwave. When freezing, only fill container 75% to allow room for expansion.

CARE

Before first use remove any gasket from lid. Wash and dry lids, vessels and gaskets thoroughly. Reassemble gasket into lid after washing by firmly pressing into place.

Avoid cutting food inside the containers with sharp utensils.

Avoid abrasive cleaners and scrub pads.

To prevent plastic from staining and blistering, avoid overheating of high-fat foods, sugar, oils and tomato sauces.

TOTAL SOLUTIONS PLASTIC LIDS

To Write On:

Use a soft tip non-toxic permanent marker or a soft tip wet erase marker. Writing should be contained to the “write here” area and marking on the textured areas should be avoided. You will not be able to remove the ink if it is on the texture area.

To Remove Markings:

Wet Erase Marker – Simply wash the lid by hand or in the dishwasher.

Permanent Marker – Gently rub off using a soft dry dish cloth, paper towel or tissue.

Other Considerations: Should the ink become hard to remove, you can use a few drops of isopropyl alcohol to remove writing.

Safety

  • Do not use on or under a flame or other direct heat source.

  • Do not use on stovetop, under browning element, on a grill or in a toaster oven.

  • DO NOT: use glassware to microwave popcorn or foods wrapped in heat-concentrating material (such as special browning wrappers); heat empty or nearly empty glassware in the microwave; or overheat oil or butter in microwave (use minimum cooking time). Plastic lids should be removed for reheating purposes. Always loosen latches and remove lid.

  • Be Careful When Handling Broken Glass. Broken glass pieces may be extremely sharp and difficult to locate.

  • DO NOT use or repair any glassware that is broken, chipped, cracked or severely scratched.

  • DO NOT drop or hit glassware against a hard object.

  • DO NOT strike utensils against glassware.

  • WARNING: As with all glass products, failure to carefully follow the use and care instructions may cause the glass vessel to break or shatter immediately or later, which could result in property damage and serious personal injury.

FAQ

SHOULD SNAPWARE® FOOD STORAGE CONTAINERS BE WASHED BEFORE USE?

Yes, we recommend washing all containers before storing food in them. Please follow the directions that came with your container or read the Use & Care Instructions.

ARE SNAPWARE® PRODUCTS BPA FREE?

Yes, every product that Snapware® currently sells is completely free of bisphenol-A (BPA). Snapware is committed to providing customers with safe, high quality and innovative storage containers, and removing BPA from all products is an important part of doing just that. Recently there has been much debate over the safety of BPA, which is a component of polycarbonate used in many plastics. BPA can potentially leach from containers when heated (via microwave or other methods), ultimately creating a safety risk when in contact with food. Due to these potential hazards, Snapware’s extensive product lines are manufactured entirely without the use of BPA. We back our BPA-free claim with continuous material testing conducted by an internationally recognized independent lab. For additional details on BPA, visit http://www.factsonplastic.com/.

HOW CAN I REMOVE THE PRODUCT BARCODE STICKER?    

Our lids all use removable adhesives that should come off easily; however, sometimes heat and other factors make the stickers difficult to remove completely. In this case, before washing, use a hair dryer to heat the label. Then peel it off. You also can use any type of oil or any product specially designed to remove adhesive stickers.

WHAT TYPE OF PLASTIC ARE AIRTIGHT CONTAINERS MADE OF?

Both the lids and vessels are made of polypropylene (PP) and the seals are made of silicone. These plastics are 100% BPA free. Containers are food safe and FDA approved.

ARE MY AIRTIGHT CONTAINERS MICROWAVE SAFE?

Yes, all airtight containers are microwave safe. Please read the complete Use and Care instructions.

IS IT OK TO WASH MY AIRTIGHT CONTAINERS IN THE DISHWASHER?

Yes, all airtight containers are dishwasher safe. Please read the complete Use and Care instructions.

CAN I AIRTIGHT CONTAINERS GO IN THE FREEZER/FRIDGE?

Yes, all Snapware® containers are designed for use in the freezer and refrigerator. Please read the complete Use and Care instructions.

I USED MY CONTAINER IN THE MICROWAVE AND NOW THE LID HAS FORMED A VACUUM SEAL TO THE CONTAINER. HOW DO I REMOVE IT?

Any time a container is placed in a microwave, you must first loosen latches and remove the lid. Then cover the base with paper towel to prevent splatters. Do not return the lid to the container or latch the lid if the food is hot. If you do have a lid that is stuck, allow the contents of the container to cool to room temperature, then try to remove the lid. Do not use any tools or utensils to pry the lid loose. If you cannot remove the lid with your hands it is more likely that the lid is damaged and should be discarded.

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Warranty

FULL TEN YEAR WARRANTY – VISIONS

Corelle Brands (Asia Pacific) promises to replace any VISIONS cookware base that breaks from hot or cold temperatures within ten years from date of purchase.

FULL TWO YEAR WARRANTY — BOROSILICATE GLASS COVER

Corelle Brands (Asia Pacific) promises to replace any borosilicate glass cover that breaks from heat within two years from date of purchase.

FULL ONE YEAR WARRANTY — PARTS

Any part with a manufacturing defect will be replaced, without charge, within one year from date of purchase.

Local Warranty will only be applicable for purchases made from Corelle Brands (Asia Pacific) authorized dealers. For these warranties to apply, the owner must follow the Use & Care instructions provided at the time of purchase. Proof of purchase (receipt) and product are required for all replacement.

During the warranty period, should a warranty problem develop, contact your local Corelle Brands (Asia Pacific) office at asiaconsumer@instantbrands.com

Use & Care Guide

USE

VISIONS cookware is extremely versatile. It can be taken straight from the freezer to the oven, microwave, gas or electric stovetop and then to dishwasher or sink – no matter how hot or cold the dish is.

VISIONS cookware is easy to clean and does not stain or retain odours

Stovetop use

VISIONS cookware retains heat so well, you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food.

For best results, prepare food which are stirred or have liquid as a cooking medium.

VISIONS cookware can be used on gas, electric and ceramic stovetops.

Oven and griller use

VISIONS cookware is ideal for all oven types – conventional, convection and toaster ovens.

Glass cover must not be placed under the griller or in a toaster oven.

Microwave use

VISIONS cookware is perfect for the microwave.

Use pot holders as dish may become hot during cooking.

Refrigerator and freezer use

VISIONS cookware can go from the refrigerator or freezer directly to the stovetop, oven or microwave.

CARE

Use only wooden, nylon or plastic utensils. Metal utensils can scratch on the VISIONS cookware surface.

Use only plastic or nylon cleaning pads and non-abrasive cleansers such as CORNINGWARE Cleaner & Conditioner.

To loosen cooked-on food, soak cookware in warm soapy water. Cool the glass cover before soaking.

STORAGE

Store dishes separately if space permits.

Do not nest, as direct glass to glass contact can damage the cookware.

Stack carefully by inverting the lids and stacking smaller pieces on top.

If stacking is not possible due to limited space, nest the cookware by placing a cloth between each piece.

Safety

  • All glass and glass-ceramic materials (e.g. VISIONS) are breakable, so please take care in use.

  • Do not use VISIONS cookware for deep fat frying.

  • Do not use for popping corn, caramelising sugar or making candy.

  • Use pot holders when handling hot VISIONS cookware in the microwave oven.

  • Do not heat empty VISIONS cookware in the microwave oven.

  • Do not use or repair chipped, cracked, or broken glass and glass-ceramic items.

  • Place hot VISIONS cookware on a placemat as retained heat could damage bench surfaces.

  • Do not use the cover under a griller or in a toaster oven.

  • Do not place a hot glass cover on a cold or wet surface, or handle with a wet cloth.

FAQ

Why is there mark on my VISIONS cookware?

The mark sometimes seen on the base of the ware is from the manufacturing process. When the gob of hot glass is cut, the scissors leave a mark or a ‘line’ in the glass. As the glass cools rapidly, the mark hardens in the glass. This mark can be seen with the naked eye and sometimes felt with the finger. This is no way detracts from the performance of the ware, nor will it cause breakage.

Why is there bubbles on my VISIONS cookware?

The bubbles on the glass bakeware are small air bubbles that became trapped in the glass during the manufacturing process. These bubbles do not affect the quality or product’s function.

What is VISIONS made of? Does it have any harmful substance?

VISIONS cookware is made of a highly heat resistant and durable glass material. It is very heat resistant and does not stain or retain odors as will plastic cookware. It is easy to clean and is harmless to health.

What appliances can I use my VISIONS on?

All VISIONS cookware can be used in conventional, convection, toaster and microwave ovens; gas and electric stovetop; in the refrigerator, freezer and dishwasher. For use in freezer, please use with caution as liquid expansion may cause possible pressure for glass to break.

Can I continue to use my VISIONS cookware if it is chipped?

Generally you should not use any chipped, cracked or broken glass product. The glass item can be very risky. Hence, do not use damaged VISIONS cookware or glass cover.

How can I remove food stuck on my VISIONS surface?

To loosen cooked-on food, soak cookware in mild warm soapy water or in vinegar and water mix with the ratio of 1:3 for long hours. VISIONS cookware retains heat so well, you can use a lower heat setting than normal and save on energy. This also helps prevent sticking or burning of food. Use only plastic or nylon cleaning pads, as metal harsh scouring pads can leave grey marks on VISIONS cookware surface.

What if my VISIONS cookware is broken?

Corelle Brands (Asia Pacific) promises to replace any VISIONS cookware base that breaks from hot or cold temperatures within ten years from date of purchase with both product and proof of purchase presented. But chipped or cracked by impact is not covered under warranty.

What if my glass cover is broken?

VISIONS cover is made of borosilicate glass. Corelle Brands (Asia Pacific) promises to replace any glass cover that breaks from heat within two years from the date of purchasewith both product and proof of purchase presented. But chipped or cracked by the impact is not covered under warranty.

Can I purchase only VISIONS cookware base?

No. VISIONS cookware is sold together with its cover.

Can I purchase only the glass cover?

Yes

Is the plastic cover covered under warranty?

Yes, Corelle Brands (Asia Pacific) promises to replace any part with a manufacturing defect, without charge, within one year from date of purchase.

Can I purchase only the plastic cover?

No, plastic cover cannot be purchased separately.

Collapsible content

Warranty

Corelle™ DuraNano™ cookware comes with 10 years warranty service for the immediate owner of the cookware, to replace or exchange products of equal value if found deformative, non-functional, construction, or workmanship product under a normal household use.

This warranty is subject to the following exclusions and conditions:

  • Non-stick deterioration caused by household usage

  • Minor imperfections

  • Overheating

  • Warping

  • Accidental damages

  • Stains, discoloration, or fading caused by house­hold usage

  • Improper care and cleaning

  • Failure to follow the use & care Instructions

  • Accessories such as cookware lids and handles

Use & Care Guide

SEASON YOUR PAN BEFORE USE

  • Please remove all packaging materials, labels, stickers, and tags from the cookware before using it for the first time.

  • Wash the interior and exterior of the cookware with water and dishwashing detergent.

  • Rinse thoroughly and wipe it dry inside and out.

  • Pour a moderate amount of cooking oil onto cookware and spread it evenly over the entire interior surface.

  • Place the cookware on the stove and heat it over low flame till smoke appears.

  • Turn off the heat and let the cookware cool down naturally to room temperature, then wash it again with dishwashing detergent.

  • After washing, wipe the interior and exterior of the cookware clean and dry before cooking.

Note: It is recommended to season your cookware well before use to maintain the non-stick performance. Once above steps are completed, you are now ready to cook effortless delicious meals for yourself and your family.

CLEANING INSTRUCTIONS

  • After cooking, always wash the cookware with water and dishwashing detergent.

  • If the cookware is not cleaned in time after cooking, it is recommended to add warm water to cover the food residue, let the cookware boil out the residue, and use detergent to clean it.

  • Soak stubborn food residues, black/yellowish aftermath burnt food sticking onto the cookware re, or stains with warm water for about 20 minutes or heat it up with water for 5 minutes followed by washing.

  • This cookware is dishwasher safe however it is recommended to wash it by hand as the dishwasher parts may deteriorate the non-stick surface.

  • Metal utensils and a steel wire sponge are safe to use with dishwashing detergent to wash the wok/pan thoroughly.

*It is important to wash the cookware thoroughly after each use to maintain the appearance and cooking performance. Any layer of food particles or grease stuck onto the surface of the cookware caused by improper cleaning for a long time will not be covered by the warranty.

Safety

  • Use fresh cooking oil to ensure that the food will be tasty and healthy.

  • The handles of the cookware should not protrude out from the cooking area, so to prevent children or clothing from encountering the cookware and the possibility of an accident.

  • Beware of scalding by the steam when the lid is removed during cooking.

  • Please ensure children are not in proximity during cooking.

  • Do not let the cookware boil dry or leave empty cookware on a heating element.

  • Overheating may cause discoloration or damage to the cookware and shorten its lifespan.

  • Due to wear and tear of the product surface, or chemical reaction with food ingredients or seasoning, white spots may appear, or partial discoloration may occur.

  • As this product is effective in conducting heat evenly, low to medium heat is suggested for cooking. Prolonged high-heat cooking may lead to the burning of the cookware. Low to medium heat can prevent the food from getting burnt, retain the original taste of the dish, and is efficient and energy-saving.

  • During deep frying, please ensure the cooking oil does not exceed one-third of the level of the cookware to prevent the hot oil from overflowing after the ingredients are added in.

  • The metallic parts of the cookware may become hot after heating. Please wear heat-insulating gloves prior to handling the cookware.

  • Please do not put the cookware into the microwave oven I broiler for any heating purposes.

STORE

  • Always ensure cookware is dry before storing it.

POLISHING

  • Use any stainless steel cleaning agent to remove all dirt and rusty spots on the stainless steel surface.

*Information about the compatible heating source: Suitable for dishwasher, gas, induction, halogen, radiant, ceramic, and electric hobs.

FAQ

ABOUT DURANANO

How is Corelle™ DuraNano™ cookware range made?

It comprises 430 Stainless Steel, Aluminium Alloy,
and 304 Stainless Steel + Metalization. It is an uncoated nonstick stainless
steel base that comes with a stainless steel 304 handle which makes it
compatible with induction hobs.

What is the uncoated non-stick Corelle™ DuraNano™ cookware made of?

Corelle™ DuraNano™ uncoated non-stick cookware is unlike most traditional cookware that contains PTFE which is also known as Teflon and forever chemicals. Corelle™ DuraNano™ is made of patented nano technology developed under high temperature to create a micropore surface that is ultra-hydrophobic. This patented technology creates the “lotus effect” on the cookware surface creating a non-stick cooking experience with no coating.

Is the cookware non-stick uncoated safe?

We have engaged 3rd party international safety testing laboratories like TUV SUD and Bureau Veritas specializing in testing, inspection, and certification. It has been proven that our cookware does not contact PTFE coatings and therefore, is safe to use for a long period.

Is using Corelle™ DuraNano™ cookware with a scratched surface dangerous to health?

Using Corelle™ DuraNano™ scratched pots and pans does not pose any health risk as our cookware does not contain any chemicals. However, it is recommended to replace it if the cookware no longer performs at its best.

USE & CARE

What should I do when using the non-stick cookware for the first time?

After washing, wipe the interior and exterior of the cookware clean and dry before cooking.

What kind of utensils can be used on Corelle™ DuraNano™ Cookware?

It is recommended to use wooden, plastic, or silicone kitchen utensils. However, it is safe to use metal utensils if need to. To avoid scratching the surface, do not use sharp metal utensils, and do not cut food inside the cookware.

Is the uncoated non-stick cookware high-temperature resistant?

Yes, it can be used at high temperatures and in the oven up to 250 °C/480 °F, for typical cooking, roasting, and frying temperatures, without any damage to the surface.

CLEANING AND CARE

What is the best way to clean a non-stick product?

If the cookware is not cleaned in time after cooking, it is recommended to add warm water to cover the food residue, let the cookware boil
out the residue, and use detergent to clean it. The exterior of the cookware can be cleaned with warm water with detergent, or with baking soda and scouring powder.

What causes the yellowing of the steel parts (handles and bottom)?

Cookware surface changes due to the different temperatures that occur during cooking. It does not affect the quality and usage. However, you should remember that cookware should never be left unattended or heated empty on the heat source.